Privacy Policy

Effective Date: 9/7/2026 Last Updated: 9/7/2026

Hoosier Cruisers LLC ("Hoosier Cruisers," "we," "us," or "our") operates the website hoosiercruisers.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site, you agree to the terms of this Privacy Policy.

Information you give us directly:

• Name, email address, and phone number (contact form, account creation, newsletter signup)
• Billing, shipping, and payment information when you purchase an e-bike or accessory through our online store
• Rental and liability waiver information, including emergency contact details
• Any messages, questions, or files you send us through the contact form

Information collected automatically:

• IP address, browser type, device type, and general location
• Pages visited, time on site, and referral source
• Cookies and similar tracking technologies (see Section 4)

We use the information we collect to:

• Process purchases, rentals, and financing requests
• Respond to inquiries and provide customer support
• Send requested updates about e-bike specials, local events, and rental offers (only if you opt in)
• Operate, maintain, and improve the Site
• Measure and improve the effectiveness of our advertising
• Comply with legal obligations and enforce our rental waiver and terms

We use the following third-party services, which may collect or process your information under their own privacy policies:

Google Analytics 4 for website traffic and usage analytics. https://policies.google.com/privacy

Meta Pixel for ad performance tracking and retargeting.  https://www.facebook.com/privacy/policy/

Google reCAPTCHA for spam and bot protection on our contact form. https://policies.google.com/privacy

GoDaddy Website Builder/ Online Store for website hosting, account creation, and checkout processing. https://www.godaddy.com/legal/agreements/privacy-policy

Klarna for financing/buy-now-pay-later processing for e-bike purchases. https://www.klarna.com/us/privacy-policy/

We do not sell your personal information to third parties.

We use cookies to analyze website traffic and improve your experience on the Site. Cookies are small files stored on your device that help us understand how visitors use our Site and help our advertising partners measure ad performance.

You can control cookies through your browser settings, including blocking or deleting them. Note that disabling cookies may affect how parts of the Site function.

• Marketing emails: You may unsubscribe from promotional emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
• Cookies: You may adjust your browser settings to refuse cookies or alert you when cookies are being used.
• Access/deletion requests: You may contact us at the email below to request access to, correction of, or deletion of your personal information, subject to legal and business record-keeping requirements (for example, we may need to retain rental waiver records for liability purposes).

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Riders under 18 may only rent or use our e-bikes with a parent or legal guardian's consent and signature, as described in our Rental & Liability Waiver.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how we handle your information, contact us:

Hoosier Cruisers Phone: 8125833132 Email: hoosiercruisersebike@gmail.com